Home » Virtual Instruction Program » FAQs
Will the student need to
have a computer to take an online course?
The student will need a
reliable computer with an Internet connection. This can be a
computer at home or at the public library. A mobile device is
How will the student get in
touch with the teacher if the student has questions?
The student will be
provided with the teacher’s email address as well as an area
within Desire2Learn to discuss questions with the teacher.
Will the student be issued
textbooks for the course?
The home school will
provide students with textbooks for the course if necessary.
What training will be
provided to students?
Students will be required
to complete an online orientation prior to participating
in an online course for the first time with Chesapeake Public
How will parents
communicate with the teacher?
Parents will be able to
contact the teacher at school or via email.
Will there be face-to-face
No, there are no
face-to-face meetings. However, students must take the Virginia
Department of Education mandated tests at the end of their
course (if applicable).
How do parents schedule a
Parents should schedule
meetings for all of their students’ teachers through the
Is there immediate help
available to the students?
Students need to be
self-sufficient. Teachers will post online office hours. During
this time, teachers will respond to emails and discussion board
questions. Otherwise, students are asked to be patient and give
teachers at least 24 hours to respond.
What kind of technical
support is available? Is it available 24/7?
procedures are available for school equipment only. If you are
experiencing trouble with your personal computer or Internet
Service Provider, you should contact the appropriate technical
support personnel for those companies. Students experiencing
technical difficulties within the D2L system are to report such
problems to their teachers.
Virtual Instruction Program
Department of Information Technology
369 South Battlefield Blvd
Chesapeake, VA 23322